CTRL WRK Launches in the ServiceNow store, transforming safety and efficiency
CTRL WRK is Revolutionizing Operational Risk Management (ORM) and Operational Technology (OT) with AI-Driven Lockout Tagout (LOTO) solution
BOSTON, MA – June 2, 2025
CTRL WRK, the groundbreaking AI-powered Control of Work solution, is now officially available in the ServiceNow Store, setting a new standard for how enterprises manage Lockout Tagout (LOTO) procedures. Built natively on the trusted ServiceNow® platform, CTRL WRK simplifies, streamlines, and supercharges safety-critical operational risk management with powerful automation and deep industry expertise.
CTRL WRK harnesses the power of artificial intelligence to eliminate inefficiencies, reduce operational risk, and empower teams with real-time insights. With an intuitive interface and seamless integration into existing ServiceNow environments, CTRL WRK transforms the traditionally manual, error-prone LOTO process into a smart, scalable, and compliant digital workflow.
CTRL WRK is co-founded by Aaron Callaway, a seasoned entrepreneur and repeat founder who previously built Fairchild Resiliency Systems, which was successfully acquired by ServiceNow in 2019. With over a decade of experience in the ServiceNow ecosystem and a proven track record of innovation, Callaway is once again at the forefront of platform-native solutions that reshape enterprise operations.
"We’re thrilled to bring CTRL WRK to the ServiceNow Store and into the hands of enterprise users who are ready for what’s next,” said Aaron Callaway, Cofounder and Chairman of CTRL WRK. “By combining cutting-edge AI, our team’s unmatched domain expertise in Control of Work, and my own 10-year journey as a ServiceNow App Store founder, we’re delivering a truly game-changing solution to a critical area of enterprise safety and operations."
What sets CTRL WRK apart is its deep domain expertise: the team brings over 20 years of hands-on experience in Operational Risk and Lockout Tagout practices across highly regulated industries like utilities and oil & gas. This knowledge, combined with ServiceNow’s scalable infrastructure and AI capabilities, makes CTRL WRK the most advanced and dependable LOTO solution available today.
With CTRL WRK, organizations gain:
- AI-powered Lockout Tagout isolation planning and risk identification using documentation such as P&IDs.
- Real-time tracking & visibility of all LOTO & Permit work in your operations energy isolation and permit workflows
- Fully configurable forms, fields and workflow – designed to confirm to your business process needs
- Mobile app to support maintenance and operations in the field
- Seamless integration with 3rd party solutions using ServiceNow’s Data Workflow Fabric
CTRL WRK is now available to all ServiceNow customers directly from the ServiceNow Store. Early adopters are already seeing significant improvements in compliance, operational uptime, and user adoption.
About CTRL WRK
CTRL WRK is an AI-driven Control of Work solution, built natively on the ServiceNow platform to modernize Lockout Tagout, permitting, and isolation workflows. With decades of industry expertise and a deep commitment to innovation, CTRL WRK helps organizations protect their workforce, reduce risk, and accelerate safe operations. For more information, visit www.ctrlwrk.com
Media Contact:
info@ctrlwrk.com
www.ctrlwrk.com